For items placed in the cart or orders submitted, please complete the payment within 24 hours; otherwise, your order will be canceled. For sale items during promotional events, including those with discount codes or discounts automatically applied at checkout, payment must be completed within 12 hours after placing your order; otherwise, your order will be canceled.

Your order will be shipped in 24-48 hours after placed, not including public holidays.

Normal estimated delivery time is 2-10 business days.

All sales/holiday items may subject to 5-15 days to ship.

We do NOT ship tobacco products to Utah, South Dakota, and Washington.

Free shipping will be shipped by SurePost for choose by us.

We may send your order by multiply packages/shipments.

Your order may be cancelled by inventory or product quality issues.

We may request your credit card and ID photos for fraud check.

Cigars or other item(s) may be opened for quality inspection, the box(es) you may receive been opened.

Returns

We have a 15-day return policy, which means customer have 15 days after receiving order to request a return.

To start a return, you can contact us at sales@70cigars.com, the acceptance may take up to 3 business days.

If return request is accepted, we’ll send you a return shipping label. Items sent back to us without requesting a return will not be accepted.

-Please send return request or question to sales@70cigars.com.

-To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging.

-Cigars must with original cellophane wrapper intact, cut or smoked cigars will not be accepted as returned product.

-All opened pipe tobaccos are not accepted return.

-All free items must return with original order together.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We will pay shipping cost for damage or incorrect items.

Unfortunately, we do not accept returns on sale items or gift cards.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days or by store credit. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at sales@70cigars.com.

International orders

--All international orders are final sale, we do not accept return.

--We are not responsible for damaged, miss-delivered, stolen, lost, or seized packages. This is non-negotiable.

--Normal estimated delivery time is 1-6 weeks, USPS IPA, First Class International  and e-PLUS may take up to 8-40 weeks.

--Consumers are responsible for paying import duties or tax and any clearance related cost.

--Orders that are returned due to unpaid taxation or duties will be assessed a restocking fee of 5% of the product value.

--70Cigars will not be responsible for the package if stopped by customs. If your customs agency stops the package you may be able refuse payment of taxation. All returned/refused orders will be assessed a 5% restocking fee. The original postage for a returned order is also deemed used and is non-refundable.All returned packages will only be refunded for product.

There is no free shipping offer to international orders.

Please allow extra 24-48 hours to process international orders.

All international orders will be shipped by USPS only, Canada may have UPS option.

1. 访问网站：进入 70Cigars.com。
2. 选择商品：浏览产品，选择您喜欢的雪茄、斗草或配件，并将其添加到购物车。
3. 前往结账：选好商品后，点击购物车图标，然后点击“结账”。
4. 输入您的信息：填写您的个人信息和送货地址。
5. 使用您的礼品卡：在“折扣码或礼品卡”一栏中，输入您的礼品卡邮件中的 16 位代码，然后点击“应用”。
6. 支付余额：如果您的礼品卡余额不足以支付总金额，可以使用您选择的支付方式支付剩余余额。
7. 完成购买：点击“立即支付”以完成交易，尽情享受您的选择！

您可以随时在礼品卡邮件检查余额。

礼品卡为您收到礼品卡邮件的日期起，日期为 2 年。

使用礼品卡结账将获得会员积分，与使用其他支付方式相同。